FAQ

  • What file formats are covered in each license?

    Our file formats are expanding constantly as we add new types to our library. Don’t see yours on the list? No problem. We offer a new file format service. Please contact us for more details.

  • How is OMERO Plus different from the open source version of OMERO?

    OMERO Plus is a fully warrantied and indemnified, commercial version of OMERO. With its accompanying gold standard support and services you can feel confident in its ability to fully address the needs of your environment. OMERO Plus is paired with best in class professional services as well as support and maintenance agreements offering on-demand support and a range of services. When bug fixes are needed, performance improvements are made or highly desirable features are available these are delivered in a backwards compatible and timely fashion. No need to wait for the next major release!

  • Can we buy a combination of licenses?

    Absolutely. Flexibility is essential. You can combine what you want and need to get the most out of our solutions. If you want to start with OMERO Plus for Microscopy this is not a problem. You can upgrade to include the High Content Screening or Digital Pathology packages, or a combination of the two with OMERO Plus Complete at anytime.

  • Who can help me?

    We have a whole team of people ready to help you find the best Glencoe Software service or solution to fit your needs. Drop us a message or give us a call.

  • What happens when I buy a commercial version?

    Fireworks and celebrations! As soon as we receive your order, our technical team will be in contact to welcome you and walk you through the next steps.

    What else? That depends on upon what your needs are, but you can be assured that our team will be with you every step of the way. We promise to do everything we can to delight and enable you to advance your work by utilizing our software and services.

  • What major version of OMERO is the commercial version based on?

    OMERO 5.4.6

PathViewer by Glencoe Software

Glencoe Software delivers OMERO Plus, a customized, tested, supported, and warrantied commercial version of open source OMERO. We add custom modules to improve performance and utility in high-content screening and digital pathology. We can also offer custom integration for your installation.

PathViewer by Glencoe Software

With Glencoe Software, you get special domain-specific modules, a private dedicated support network, guaranteed response times, and access to expertise for customization of OMERO and Bio-Formats. We work closely with the open source OME development team, continuously giving back to core OME development, and accessing the latest updates as they are released. New functionality, performance improvements and enhancements can be delivered as soon as they are available.

Got more questions about our Solutions?

Ask away!