Glencoe can provide even more comprehensive levels of support. Installation, software and system architecture support as well as performance tuning and monitoring are all covered. We can even run your licensed OMERO application on our servers.
The best part of being covered by Glencoe Software? We will deploy the latest bug fixes and product enhancements as they are made available. The latest version is always covered.
We offer seamless, scalable, customized and validated installation by our expert team. This saves you time and gives you the added assurance that installation will go smoothly. We’ll get it right the first time.
If you would prefer Glencoe to handle all the details, we can do that as well! We offer easy, hassle-free, unified management of your system. We’ve got you covered should a problem arise. Automated updates, 24/7 monitoring and server performance verification round out the package. This will save you - and your staff - time and allow everyone to focus on what they do best.
At Glencoe Software, our dedicated Support Team is committed to identifying, developing and delivering solutions to continually improve performance. We also endeavor to bring you the most immediate updates and bug fixes as they are made available. This means faster, prioritized fixes for you and the added bonus of a higher quality software experience in your environment.
Security is essential to any organization. Our team will make sure you have the proper configuration for your security profile and facilitate the timely deployment of any security fixes.
Flexibility is key. Glencoe will do everything we can to help you choose the exact products that best address your needs today, all the while considering future scalability.
Glencoe customers rave about our dedicated support team who go the extra mile to keep the software optimized and provide timely updates. They do everything they can to ensure quick response times and fast resolutions.
We offer several service options, including: