We value your privacy
Your privacy is important to us. It is glencoesoftware.com policy to respect your privacy regarding any information we may collect from you across our website. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.
Information we collect
Log data
When you visit our website, our servers may automatically log the standard data provided by your web browser. This data is considered “non-identifying information”, as it does not personally identify you on its own. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.
Data processing and storage
We only retain personal information for as long as necessary to provide a service, to improve our services in future, or for as long as is set out in any relevant contract you hold with us.
While we retain this data, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
We review our retention periods for personal information on a regular basis. If you request your personal information be deleted, or where your personal information becomes no longer relevant to our operations, we will erase it from our system within a reasonable timeframe.
Cookies
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.
Third-party access to information
When someone visits www.glencoesoftware.com we use a third party service, HotJar, to collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow HotJar to make, any attempt to find out the identities of those visiting our website. For more information, please see https://www.hotjar.com/legal/policies/privacy
When someone visits www.glencoesoftware.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. For more information, please see https://policies.google.com/privacy?hl=en-GB
Google Analytics makes use of cookies, details of which can be found on Google’s developer guides. FYI our website uses the analytics.js implementation of GA.
We will refuse government and law enforcement requests for data if we believe a request is too broad or unrelated to its stated purpose. However, we may cooperate if we believe the requested information is necessary and appropriate to comply with legal process, to protect our own rights and property, to protect the safety of the public and any person, to prevent a crime, or to prevent what we reasonably believe to be illegal, legally actionable, or unethical activity.
We do not otherwise share or supply personal information to third parties. We do not sell or rent your personal information to marketers or third parties.
Limits of our policy
This privacy policy only covers glencoesoftware.com’s own collecting and handling of data. We only work with partners, affiliates and third-party providers whose privacy policies align with ours, however, we cannot accept responsibility or liability for their respective privacy practices.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
Your rights and responsibilities
As our user, you have the right to be informed about how your data is collected and used. You are entitled to know what data we collect about you, and how it is processed. You are entitled to correct and update any personal information about you, and to request this information be deleted.
You are entitled to restrict or object to our use of your data while retaining the right to use your personal information for your own purposes. You have the right to opt out of data about you being used in decisions based solely on automated processing.
You can find out what information we hold about you, and ask us not to use any of the information we collect. If you wish to exercise this right, please send your request to info@glencoesoftware.com
If you’ve signed up for email alerts, you can unsubscribe or change your settings at any time.
Feel free to contact us if you have any concerns or questions about how we handle your data and personal information.
glencoesoftware.com Data Controller
Jason Swedlow | info@glencoesoftware.com
glencoesoftware.com Data Protection Officer
Jason Swedlow | info@glencoesoftware.com
This policy is effective as of 24 May 2018.